Analisis Manajemen Risiko Akad Rahn Terhadap Produk Gadai Emas Pada PT. Pegadaian (Persero) Syariah Cabang Jelutung Kota Jambi

Abstract

The focus of this study is to analyze the various risks arising in the implementation of the rahn contract on gold pawn products and the risk mitigation strategies applied by the pawnshop. This study employs a qualitative descriptive approach with data collection techniques including interviews, observation, and documentation. The research subjects consist of the branch head, appraiser, cashier, and customers. The findings reveal that the main risks faced by Pegadaian Syariah are credit risk (customer default), market risk (gold price fluctuations), and operational risk. Credit risk arises from customers’ lack of awareness in repaying their obligations on time, while market risk is influenced by global gold price volatility, which may lead to losses during the auction of collateral. To minimize these risks, Pegadaian implements risk management through the stages of identification, measurement, monitoring, and control. Mitigation strategies include appraisal with a safety margin (85–90%), strict implementation of SOPs, active communication with customers, contract extension options, and auctions conducted in accordance with sharia principles.